![]() ![]() “CIOs should first and foremost establish a clear roadmap for implementing generative AI. Research firm IDC found in its May 2023 Generative AI Findings from Enterprise Intelligence Services Survey that nearly 70% of enterprise intelligence services buyers are considering or actively working on use cases for generative AI.Ĭompanies need a way to collect, vet, and prioritize ideas on how to use the technology for the benefit of the enterprise. “CIOs are going to have to ideate, educate, and execute in a very different way in terms of velocity and viscosity of what the solutions are,” Karamouzis adds. She acknowledges that tech-led innovation is not new to CIOs, but gen AI does indeed present new challenges due to the speed of its evolution, as well as its power and complexity. And there are so many possibilities that you have to directly align them to the business strategy,” says Frances Karamouzis, a distinguished vice president analyst with research firm Gartner. They’re looking for the art of the possible. Innovating at speedĪnother area for CIOs to tackle: how to use generative AI to differentiate their organizations.ĬIOs should focus on “where they can use generative AI effectively. “The risk guidelines for gen AI are fragile and new, and there’s no commonly accepted ‘Here’s how to think about risk guardrails.’ There will be eventually, but they don’t exist yet.” 7. ![]() “One of the particular issues that we all face is that generative AI is really new and it’s moving really quickly, so there’s not a lot of tooling in place,” Merrill says. ![]() No good guidance yetĪs CIOs seek to bring control and risk management to technology that’s generating widespread interest and plenty of experimentation, they’re doing so without pre-existing guidance and support. “You have to be learning as things move forward but do that are safe and controlled and focus on risk management,” he explains. As if those aren’t big enough challenges to tackle, executives must move fast and tackle them while everything is in flight.ĭouglas Merrill, a partner at management consulting firm McKinsey & Co., says CIOs should apply agile processes to their gen AI strategy. ![]()
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